cpt使用封号来解决客户问题
[Complaint number]: | 10409 |
[Complaint object]: | [CPT Markets] |
[Requirements]: | 赔偿损失 |
[Amount involved]: | 0.0$ |
[Complaint progress]: | 已回复 |
您好!
查詢客戶【491858***@qq.com】
該名客戶已數次惡意投訴,且這次的內容並不符合事實,
CPT已讓客戶全數出金,並無客戶所述的不實內容。
以下為先前內容:
關於客戶半夜無法入金的疑慮,經查明原因為入金通道有缺幣的情況,
先前即告知客戶能申請緊急信用額方案,但客戶發信至錯誤郵箱,
客戶先前信件皆發送至正確的CPT的客服信箱cs@cptmarkets.com,
但此次客戶的信用額申請信件發送至cs@cptmarkets.com.tw,此為發送系統通知信件的郵箱(信件內都有註明請勿直接回覆)。
以至於CPT無法收到客戶的緊急信用額信件申請,
且客戶聲稱自己訂單遭受強平實際上並未有任何訂單遭受強平,查詢交易日誌均為客戶自行手動平倉,
客戶聲稱遭到強平的訂單#23938932、 #23961937、#23962804,可看到並無任何訂單遭受強平
且查詢交易日誌,平倉IP均與開倉IP一致,證明為客戶自行平倉。
CPT竭誠的為客戶提供服務,在半夜幣量不足時也提供客戶申請緊急信用額,
客戶因發錯郵箱導致申請失敗,並多次發信威脅。
基於此我們很遺憾的必須與客戶中止合作關係,且客戶也已於24日出金完成,並沒有不讓客戶出金的情況,謝謝。
Contacted the broker CPT Markets
Although FxGecko is not a market supervision department, it is not binding on the foreign exchange platform, but when more and more people know about FxGecko, more and more people leave their complaints records on FxGecko , more and more people go to FxGecko to check before consumption, then FxGecko will be more and more valued by foreign exchange platforms, so as to actively deal with the above complaints.
Of course, some foreign exchange platforms can no longer operate by themselves, delaying refunds, no matter how foreign exchange investors complain on FxGecko, the foreign exchange platform will not have any feedback. But the more people complain, the more they can remind other foreign exchange investors not to be deceived.
Forex complaint black platform is on FxGecko. FxGecko, a complaint and rights protection platform that safeguards foreign exchange rights and actively fights for the weak.
Related complaints
之前cpt平台违规,被投诉后没有赔偿损失金还进一步封了我账户跟后台,现在要求其除了补偿我未赔偿一千美金外,把客户佣金打给我,或者解封我账户后台我自己出金!
cpt从开始不给入金导致爆仓,到封我账户,一直没有给出任何有效解释。 我目前已经找了相关背书的监管单位 英国FCA跟伯利兹,但是相关单位已经否认有cpt外汇平台...
从最开始的禁止出入金导致CPT强行平我仓单,后面维权中直接封号拉黑,事件发生后我在各个维权网络不断维权,各个投诉网也积极努力的帮我维权,我这表示衷心的感谢。同时CP...
comment
2comment
这是什么骚操作
佣金都不给! 要跑路了