无法入金,导致账户亏损,爆仓
[Complaint number]: | 10405 |
[Complaint object]: | [Exness] |
[Requirements]: | 赔偿损失,退还本金 |
[Amount involved]: | 472500.0$ |
[Complaint progress]: | In the processing |
本人在Exness平台的交易账户为14056071,识别码959002,本人姓名:罗明星,联系电话:18258323796,我在Exness平台交易多年,在前面交易经历中,入金通道一直处于不顺畅的状态,每次需要入金的时候的时候不是在维护就是故障,打人工电话不知道打了多少回,回复永远只有耐心等待一句话,做平台最起码的出入金通道保证顺畅才是对客户最重要的,当时选择Exness也是因为你们声称7*24小时出入金无忧,但实际上出入金真的存在很大问题,我统计了我交易账户从2023年9月至2024年4月,因入金无法完成导致我账户亏损的一共有13次,均以爆仓亏损,亏损金额达102486.27美元,我要求Exness平台对这些因无法入金导致我账户亏损的进行一次性赔偿,前面我对2024年4月5日那次的相关证据已发邮件进行了申诉,希望平台对所有订单号进行赔偿,请尽快处理我这两次的申诉,也希望平台能改善交易环境,提升客户的体验感。 详见附件入金失败和爆仓照片。
Contacted the broker Exness
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