ROBOFOREX延迟5分钟交易，导致我保证金不足

esoMWex

published in 2020-02-09 13:08:15

[Complaint number]:	4589
[Complaint object]:	[RoboForex]
[Requirements]：	赔偿损失
[Amount involved]:	278.0$
[Complaint progress]:	Resolved

esoMWex Confirm completion 2020-02-16 22:00:36

RoboForex Reply 2020-02-10 21:24:58

感谢您的反馈，我们正在工作人员处理，请耐心等待！

FxGecko Customer Service Center Waiting for the broker to process 2020-02-09 09:08:39

Contacted the broker RoboForex

FxGecko Customer Service Center Approved 2020-02-09 09:08:36

esoMWex Create a complaint 2020-02-07 17:08:31

ROBOFOREX在12月19日（星期四）的一周营业时间（仅5分钟）内将其亚洲交易时间延迟，从而将我的帐户的保证金提高，市场从00:00开始，ROBOFOREX开放时间为00:05，这严重伤害了我的帐户的持仓，并提出了以下论据：“这适用于所有类型的订单（止损，止盈，平仓，市价），并试图对其进行修改。保护客户仓位免受价格快速上涨的影响，价格上涨通常会在午夜左右发生，因为当时的流动性极低。“这种情况下，任何情况下的这种衡量方法都不会被视为有利于英镑/美元和英镑/日元丢失了我的帐户60美元，需要返还资金，并且还取消了此经纪人的市场操作

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