XM盈利不让出金，强制扣除8600美金还删除我账户

FG_90000886

published in 2024-04-10 22:16:11

[Complaint number]:	10417
[Complaint object]:	[XM.com]
[Requirements]：	全额退款,作出处罚,退还本金
[Amount involved]:	0.0$
[Complaint progress]:	Replied

FG_90000886 Supplementary complaint 2024-04-16 15:02:21

强烈要求XM平台提供证据证明我违反什么规定，而强制扣除我的钱，还删掉我的账号，没有任何证据证明就随便扣除我8600美金

XM.com Reply 2024-04-16 08:40:30

尊敬的客户，您好，

首先感谢您选择XM和对我们的支持！
关于您账户29104910投诉的问题，我们第一时间进行核实查看，经核实，由于您之前已有通过邮件反馈您的问题，平台已以邮件形式为您回复说明，具体需烦请您以3月18日邮件说明内容为准。
最后再次感谢您对XM的理解和支持！
致谢

FxGecko Customer Service Center Waiting for the broker to process 2024-04-11 08:26:08

Contacted the broker XM.com

FxGecko Customer Service Center Approved 2024-04-11 08:26:06

FG_90000886 Create a complaint 2024-04-10 22:16:11

本人XM账户29104910在平台投资黄金，前期爆仓亏损又投入开始盈利了，然后申请出金，被平台拒绝， XM 平台就发邮件说我账户与别的违反账户相关联，强制扣除我8600美金，我是第一次接触 XM 平台，平台也没提供相关证据证明我的账户哪里问题，发官网邮件投诉，平台只回复说我账号违反相关规定，也没提供任何证明我的账号怎么违反，还强制删除我的账号。3月16日来斑马平台投诉也只回复以之前邮件通知为准，没提供任何证据，随便扣除我8600美金。强烈要求 XM 平台道歉并退还扣除我的8600美金，假如我账号真的有违反什么规定，请XM平台提供我哪里违反相关证据资料证明。希望斑马平台能尽快为我讨回公道追回被强制扣除8600美金，还我的损失。

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