出金审核通过，一直未到账

MT_90033913

published in 2024-01-28 13:45:19

[Complaint number]:	10243
[Complaint object]:	[XM.com]
[Requirements]：	及时出金
[Amount involved]:	3000.0$
[Complaint progress]:	Replied

XM.com Reply 2024-01-31 11:17:41

尊敬的客户，您好

首先感谢您选择XM和对我们的支持！

关于您账户63298210 的投诉，我们第一时间进行了核实调查，经核实，近日您的出金均已通过审核，如果您对于您的出金有任何问题，也欢迎您随时进入XM官方网站 https://www.xmcnasia.com/cn/，点击右下角的绿色问号标记联系客服，XM 提供周一至周五24小时在线客户支持，我们非常乐意为您服务。若周末非工作时间您有疑问也可以进入会员区发送支持请求，我们将于服务时间开始后尽快给您处理回复。

最后，再次感谢您对XM的理解和支持！

致谢

FxGecko Customer Service Center Waiting for the broker to process 2024-01-29 08:22:53

Contacted the broker XM.com

FxGecko Customer Service Center Approved 2024-01-29 08:22:51

MT_90033913 Create a complaint 2024-01-28 13:45:19

周六出金，周日也出金，都没有到账，之前周末也是可以到账的，而且现在连中文客服都没有了

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