账户冻结

MT_86538981

published in 2023-07-13 01:43:40

[Complaint number]:	9695
[Complaint object]:	[欧易OKX]
[Requirements]：	全额退款,赔偿损失,退还本金,及时出金,依法追究责任
[Amount involved]:	20000.0$
[Complaint progress]:	已完成

MT_86538981 Confirm completion 2023-09-05 03:12:42

欧易OKX Reply 2023-07-13 18:35:49

您好，您客气了，核实到此用户已经联系我们反馈此问题，目前正在核实处理中，处理完毕后会第一时间发送邮件告知用户，请用户关注邮件信息即可，后续有其他问题请您及时联系我们在线客服或提交问题反馈，感谢您的理解与支持，9103号工程师竭诚为您服务，祝您交易愉快。

欧易客服为您服务
温馨提醒：为了更加有效地跟进您的问题，请您直接在此封邮件中点击“箭头回复”按钮，回复我们即可，十分感谢您的配合。

欧易OKX Reply 2023-07-13 17:59:24

您好，请您提供一下此用户的账户，以便为您核实。

FxGecko Customer Service Center Waiting for the broker to process 2023-07-13 07:59:21

Contacted the broker 欧易OKX

FxGecko Customer Service Center Approved 2023-07-13 07:59:19

MT_86538981 Create a complaint 2023-07-13 01:43:40

我用我父亲的身份证开设一个小号用作交易，然后有一个什么充提币限额，我在一笔急用动手术的钱，从大号提到小号，然后不能交易，也无法提币，无法c2c。给我的方案是我父亲高级认证，或者我辅助认证，但是目前我父亲无法认证，生病在医院，而我的户口是跟我父亲分开的，也没办法完成平台要求的材料，我在欧意亏了很多钱，为什么tm的不能人性化处理一下。一点点钱非得卡住。明天有专员联系，如果解决不掉，我就去银保监投诉，我相信现在缺少费用的银保监会听投诉的。经常卡点滑点这些就不说了，现在跟银行一样冻结账户，用户体验在哪呢？

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