不给出金

anonymous

published in 2023-05-09 22:50:25

[Complaint number]:	9528
[Complaint object]:	[希盟CXM]
[Requirements]：	及时出金
[Amount involved]:	0.0$
[Complaint progress]:	已回复

anonymous Supplementary complaint 2023-05-10 18:18:52

我在CXM希盟平台做了几年，也是一名代理。客户入金量累计几百万了。有次周五我自己交易账号资金不够，我入金补仓，后台入不了资金。客户经理就帮我申请了信用金，说24小时内入进去就可以，我第二天立马入进去了。等了三天平台都没扣除信用金，等我账号亏完了，平台说要扣除信用金，资金不够，账号扣成了负数。然后让我再次入金补够账号负数。我不同意，就把我同名账号和佣金账号都封了不让出金。然后今天我到你发这里面投诉，平台就直接我把后台和交易账号登录权限都封了，这是你们平台自己原因导致账号负数。凭什么封客户同名账号和佣金账号！

anonymous Supplementary complaint 2023-05-10 17:57:20

平台回复说安排客户经理跟进，根本骗人的，直接把我后台和账号都封了，平台就是这样解决问题吗？

希盟CXM Reply 2023-05-10 11:56:22

您好

已经安排客户经理跟进，谢谢

Best regards

CXM Support

FxGecko Customer Service Center Waiting for the broker to process 2023-05-10 08:09:58

Contacted the broker 希盟CXM

FxGecko Customer Service Center Approved 2023-05-10 08:09:50

anonymous Create a complaint 2023-05-09 22:50:25

CXM希盟平台自己原因导致客户穿仓，现在佣金账号和其余账号都不让出金。平台在周五晚上因为后台无法入金，客户经理说可以申请信用金，但是在24小时之内需要入进去同样金额的资金，然后申请了1500信用金，在周六上午就入进去了2000，也到账！结果平台周六日都不扣款，周一开盘也不扣，结果周二晚上数据串仓了，平台不够扣除信用金，要客户再次入资金补够，客户不同意，现在就把客户佣金账号和其余账号都关闭了提现

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