Cpt无故扣除盈利本金分期两个月出金

[Complaint number]: 10505
[Complaint object]: [CPT Markets]
[Requirements]: 全额退款
[Amount involved]: 0.0$
[Complaint progress]: 处理中
FxGecko Customer Service Center Waiting for the broker to process 2024-05-08 09:26:37

Contacted the broker CPT Markets

FxGecko Customer Service Center Approved 2024-05-08 09:26:35
MT_81958615 Create a complaint 2024-05-07 20:56:00

客户刘某于3月中旬在CPT开户并通过数字货币入金共4w美金,账户1450417,根据自己的分析最近日本央行重新开始加息的行动,还有未来加息预期的判断,日经指数经过上涨周期之后开始见顶回调,遂重仓做空日经指数持仓过夜后最终平仓盈利15527。
第二天申请出金被驳回,平台要求客户做所谓的KYC认证,客户按照要求提交了所有文件,审核了一周仍未处理出金,在此之间出金被退回mt4帐号,后台也被封了无法登录,联系客服一直被要求耐心等待。客户保证没有做任何违规交易,并不是推盘和延迟之类的手法(因为持仓时间足够长并过夜了。

等待了一周时间后,出金仍未处理,甚至被客户经理告知至少要审核六个月,并要求做进一步的认证,在之前第一次要求认证的时候已经提供了资金流水和手持身份证等等资料,这一次甚至被要求站在街上拍视频展示路上过往车辆车牌,这种奇葩操作在业内是闻所未闻的,用u在平台入金还需要提供买u记录如果是几年前或者现金买u入金平台的钱就出不了了吗,明眼人一眼就能看出这个操作是不想给客户出金了,所有资料都提供了。

另外,平台邮件原话“因监管机构要求,基于反洗钱法的规范”去要求客户做KYC认证,客户认为只是平台拖延出金的一个借口而已,客户使用数字货币入金和出金,未涉及兑换现金货币,怎么会涉及洗钱?洗u吗?愿意提供资产证明钱包认证,并且愿意和平台的人一同去警察局做洗钱验证,这时候平台也知道自己存在问题不敢面对,仍旧拖延出金。希望cpt尽快处理出金

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comment

4comment

  • MT_90024222 Published in 2024-05-09 18:23:42

    垃圾平台,

  • MT_84434338 Published in 2024-05-09 04:08:54

    这操作真是恶心

  • MT_81958615 Published in 2024-05-08 12:00:04

    抹了盈利,本金也要分期两个月,提供各种为难要求,真恐怖

  • 心态崩了 Published in 2024-05-08 10:03:57

    挺可怕啊

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