ICmarkets以2023/04/24数据异常为由扣除用户利润跟本金

MT_90005316

published in 2023-04-26 01:20:03

[Complaint number]:	9488
[Complaint object]:	[IC Markets]
[Requirements]：	归还本金
[Amount involved]:	500000.0$
[Complaint progress]:	Resolved

MT_90005316 Evaluate 2023-05-18 15:38:00

Service attitude:

Processing speed:

Satisfaction:

IC Markets Reply 2023-04-28 15:02:58

尊敬的客户您好，

感谢您的反馈。我司留意到关于您这个问题，也已经收到您对该问题的咨询邮件，并给出相应回复。如果您对于我们的处理结果不满意，请您直接回复邮件，我们的客户团队会继续尽心为您处理问题。祝您一切顺利，交易愉快!

IC Markets Global 中文团队
中文官网: https://www.icmarkets-zhy.com
Email: support.cn@icmarkets-cs.com
微信：IC中文站
微博：@IC小帮手

FxGecko Customer Service Center Waiting for the broker to process 2023-04-26 08:16:54

Contacted the broker IC Markets

FxGecko Customer Service Center Approved 2023-04-26 08:16:52

MT_90005316 Create a complaint 2023-04-26 01:20:03

ICmarkets以2023/04/2400：00-02：33数据异常为由扣除用户利润跟本金。
原先账户4800一共15个账户总本金额大概在72000美金。此事件之后ICmarkets扣除我账户所有利润（247W美金）乃至本金，所有账户只剩下9200多美金。我已经保留了15个账户的历史交易报告，随时可以对照。

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To protect rights, go to FxGecko
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