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【外汇平台】恒信贵金属以赠金骗客户入金后随即冻结账户

anonymous

published in 2019-05-05 18:26:54

[Complaint number]:	1549
[Complaint object]:	[爱汇ActivTrades ]
[Requirements]：	经纪商赔偿交易损失
[Amount involved]:	0.0$
[Complaint progress]:	In the processing

FxGecko Customer Service Center Waiting for the broker to process 2019-05-24 17:11:17

Contacted the broker 爱汇ActivTrades

FxGecko Customer Service Center Approved 2019-05-22 11:20:57

anonymous Create a complaint 2019-05-05 18:26:54

本人于两个月前看到恒信贵金属搞活动送赠金，因为知道是香港老平台，就开户了。并且在7月底入金150美元，入金后恒信贵金属平台同样按照他们事先说好的规则，送了150美元赠金给我，我当天就做了一笔单子。谁知第二天平仓后再想开仓却开不了了，查询客服，被告知：由于我司需配合金融监管机构要求，将定期对账户进行「Know Your Client(KYC)」(了解客户资金来源), 请客户提供入金凭证、入金使用的银行卡正面图片给24小时在线客服，提交后，相关部门将进行处理。我提交了相关凭证，客服说5-7天后会有处理结果。
结果7天后问客服处理结果出来没，客服又推脱说15个工作日日才有处理结果。我就呵呵了，很明显，恒信贵金属平台故意冻结客户账户，是黑平台。这点钱对于我来说真是不多，但是作为常做外汇贵金属的交易者，还是希望能够以自己的经历警示大家，不要相信恒信贵金属的火热宣传，赠金云云，他们就是黑平台，对客户没有任何的尊重，侵犯客户权益，搬出金银贸易场的说辞来欺骗客户！

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