随意冻结代理佣金，导致客户向代理追讨返佣

MT_90015645

published in 2023-12-26 20:34:17

[Complaint number]:	10145
[Complaint object]:	[IC Markets]
[Requirements]：	退还本金,帐号解冻恢复使用,曝光黑平台
[Amount involved]:	2666.0$
[Complaint progress]:	Replied

IC Markets Reply 2023-12-27 15:06:14

尊敬的客户您好，

感谢您的反馈。敬请知悉，如果您认为有订单受影响，为了调查您的该笔交易订单，我们需要麻烦您通过注册邮箱发送邮件到support.cn@icmarkets-cs.com，邮件标题【申请交易调查】，内容中写您的交易账号以及您的该笔订单号，并简述您的疑问。我们预计在3-10个工作日内给您回信，感谢您的支持与理解。

IC Markets Global 中文团队
中文官网: https://www.icmarkets-zch.com
Email: support.cn@icmarkets-cs.com
微信：ICM小帮手
微博：IC小帮手

FxGecko Customer Service Center Waiting for the broker to process 2023-12-27 08:37:13

Contacted the broker IC Markets

FxGecko Customer Service Center Approved 2023-12-27 08:37:11

MT_90015645 Create a complaint 2023-12-26 20:34:17

我是 ic 的代理，之前都觉得 ic 服务很好，也没有出现过一些冻结账户情况，没想到今年频繁冻结代理钱包。ic 方面声称有客户违规交易，产生了佣金需要扣除。但问题是 ic 发现问题太晚了，违规交易产生的佣金都已经返给了客户，现在扣除的是正常客户的返佣。导致没有钱给正常客户返，客户找我代理要钱。ic 这么搞该怎么做呢？希望 ic 能退回我的佣金，客户整天找我要钱了。代理 ic 的代理们也找注意了，别赔本了

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