ThinkMarkets refuses to return the profits and principal, and their customer service is unresponsive
2024-03-29 16:39:22
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FxGecko reminds investment enthusiasts that choosing a platform that is regulated by reliable regulatory agencies is crucial. Understanding the historical background of the platform, researching the trading conditions provided by the platform, trading software, and customer service are all essential processes.

Before choosing a foreign exchange platform for investment, it is essential to conduct sufficient research and investigation in order to better obtain investment security and a better trading experience. (More Forex complaint)

The FxGecko app received a complaint from a complainant stating that ThinkMarkets did not provide the profit principal, and customer service ignored them.

The complainant revealed that their application for withdrawal was rejected at 17:31 on 15/12/2023, and they reapplied for withdrawal at 18:19 on 18/02/2024, but it has not been processed yet. They contacted online customer service and asked me to email the official customer service. It has been over 3 months and there has been no response yet. They still refuse to allow me to withdraw the withdrawal and are now requesting the platform to fully withdraw the withdrawal.

About ThinkMarkets

ThinkMarkets provides customers with a fast and convenient range of trading markets, including forex, stocks, contracts for differences, commodities, indices, and futures. And provide a unique TradeInterceptor platform (rated as the "best mobile trading platform" by foreign exchange traders) and an industry standardized MT4 platform. In order to optimize the trading experience of our customers, we utilize advanced technology to provide high-quality quotes and execution speed, as well as the most competitive trading conditions: including extremely low spreads, zero commissions, and a variety of account types that meet different customer needs and preferences.

ThinkMarkets displays 5 regulatory platforms on the FxGecko app. The regulatory status of the Cyprus CVSEC STP license, UK FCA STP license, Australian ASIC MM market maker license, and South Africa FSCA foreign exchange license claimed to be under regulation; The regulatory status of the Seychelles FSA securities license is offshore supervision.

FxGecko risk warning: There are 77 monitoring alerts on the ThinkMarkets foreign exchange platform. Pay attention to early warning!

ThinkMarkets, FxGecko app has a score of 5.06 and a low credit rating. Investors are advised to stay away!!

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