Unable to withdraw nothing

[投诉编号]: 9318
[投诉对象]: [DBEX]
[投诉诉求]: Immediate withdrawal
[涉诉金额]: 0.0美元
[投诉进度]: 处理中
FxGecko消费者服务平台 商家处理中 2023-02-08 15:13:18

已分配商家 DBEX

FxGecko消费者服务平台 审核通过 2023-02-08 15:13:16
FG_90000662 发起投诉 2023-02-08 13:20:15

I have 240,000.00, in DBEX I wanted to withdraw some money but it keep saying you need to trade your transaction volume which is 240,000.00 more before you withdraw money. there is no o e to help or no documentation on how there platform works. can you please get me more information why I’m not withdrawing my own money that I deposited? I don’t want to trade on that platform all I want is get my money back. please help!

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评论

5条评论

  • FG_90000662 发布于2023-04-06 22:27:39

    please do not use DBEX it is an absolute scam! you don’t get a penny back! they are the biggest evil scammers!

  • FG_90000662 发布于2023-02-21 06:56:44

    is DBEX real do they have number for customer care. the chat response is not helpful and they respond after a day or two.

  • FG_90000662 发布于2023-02-17 01:00:57

    DBEX is asking to put more money so I offset the transaction and take my money out? has anyone had such a problem. who do I need to report on this scam? can anyone share their experiance?

    Fxgecko 发布于2023-02-17 10:39:18

    DBEX is a scam. Stop putting more money into it!

    FxGecko recommends you to immediately save all evidence such as all trades, money transfer records, their website/company information, wallet addresses, all your correspondence with them...

    You can then report the scam and ask for help from the following.

    1. Your local police.

    2. The exchange where you bought the cryptocurrency (e.g. Binance, Coinbase Wallet, Crypto.com, etc.)

    3. The bank or credit card company you used to transfer the money.

    4. FBI via IC3.
    https://www.ic3.gov/Home/ComplaintChoice/default.aspx/

    In addition, FxGecko warns you to be wary of "recovery companies" that promise to help you get your money back, especially if you have to pay a fee in advance, which is a "recovery scam".

    0
  • MrBrick 发布于2023-02-08 15:33:39

    Convince your DBEX contact that you will put more money in, but only after withdrawing money to prove that everything is OK, and then taking the money and leaving.

  • Fxgecko 发布于2023-02-08 15:25:45

    Firstly, DBEX is a scam and you will hardly get your money back from the scammers. The scammers will only use more tactics to scam you for more money.

    Secondly, your best option now is to report the scam to law enforcement as soon as possible.

    FxGecko recommends you to immediately save all evidence such as all trades, money transfer records, their website/company information, wallet addresses, all your correspondence with them...

    You can then report the scam and ask for help from the following.

    1. Your local police.

    2. The exchange where you bought the cryptocurrency (e.g. Binance, Coinbase Wallet, Crypto.com, etc.)

    3. The bank or credit card company you used to transfer the money.

    4.FBI via IC3.
    https://www.ic3.gov/Home/ComplaintChoice/default.aspx/

    Finally, be wary of online hackers or "recovery companies" that claim to help you get your money back, especially if you have to pay in advance, which is a "recovery scam".

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