Complaint details

无故扣除代理佣金6000美金，而且客户都是亏损的

anonymous

published in 2023-03-31 15:10:38

[Complaint number]:	9419
[Complaint object]:	[澳福FP Markets]
[Requirements]：	退还代理佣金6000美金！
[Amount involved]:	40000.0$
[Complaint progress]:	Replied

anonymous Supplementary complaint 2023-04-05 14:34:47

这平台现在脸都不要了。一分没给，还说佣金已经给了。给了我能在这投诉你们？现在是死不承认，问客服就说反馈。做为这个平台的代理都小心点吧，没准哪天就扣佣金了，找个理由说你客户违规。最后客户钱亏了，代理的钱还没赚到。真的是一点底线没有了！！！

澳福FP Markets Reply 2023-04-03 17:13:23

尊敬的客户您好：

感谢您提出宝贵意见。
您可以咨询我们的客服邮箱service@fpmarkets.com.cn
很抱歉给您带来不便。
FP Markets澳福将一如既往的为您提供最优质的客户服务。

FxGecko Customer Service Center Waiting for the broker to process 2023-04-01 17:01:40

Contacted the broker 澳福FP Markets

FxGecko Customer Service Center Approved 2023-04-01 17:01:37

anonymous Create a complaint 2023-03-31 15:10:38

FP澳福无故扣除我代理佣金6000美金，而且客户都是亏损，一点通知没有就扣除代理佣金！风控发邮件通知客户说当天的盈利或者亏损将被调整回客户的账户，但是现在出尔反尔，不仅扣除代理全部佣金，客户当天的亏损也没有任何的补齐，并封停账户半个月，才给出金！对于这种客户、代理两头都吃的平台，希望大家谨慎参考，不要轻易入坑。而且客户的交易都是持仓五分钟以上的，没用任何软件刷单，都是人工手动交易，我不明白的是哪里违反他们平台的规定了，就因为刷单赚了一点点钱，平台就搞这样的事情，难道以后无论什么交易方式，只要赚钱了，平台风控一个违规邮件就可以彻底抹掉盈利，不让出金么？？、现在的平台真的是无法无天，黑到一定程度了。希望平台能给我一个公平合理的处理结果！！

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