Complaint details

德璞不出金近半年，投资者欲哭无泪

MT_90010061

published in 2023-03-17 15:45:15

[Complaint number]:	9382
[Complaint object]:	[德璞资本DooPrime]
[Requirements]：	全额退款
[Amount involved]:	140000.0$
[Complaint progress]:	Replied

MT_90010061 Supplementary complaint 2023-03-20 10:32:20

你们平台这个什么逻辑，如果当时不签你们所谓的协议，你们是一分钱不给，要不要让其他投资者看看你们的嘴脸

德璞资本DooPrime Reply 2023-03-17 17:39:57

您好：

根据链接帖子上截图显示的信息，我们查看到客户的注册邮箱为：kkksddd666@163.com
经内部调查显示，客户kkksddd666@163.com实际为违规套息客户，平台已与当时积极协助客户处理问题，该客户本人也已经于22.09.27号签署了违规协议给到我们，平台在收到客户签署违规协议后，已于22.09.29号(28号发起打款订单,29号完成打款)退回资金 46258.48 USD至客户的数字钱包，该金额与客户签署的违规协议上要求的数字一致，此事件已于当时完成处理；

以下为客户本人签署的违规协议，以及平台给客户的出金记录，辛苦查看，谢谢。

FxGecko Customer Service Center Waiting for the broker to process 2023-03-17 16:57:03

Contacted the broker 德璞资本DooPrime

FxGecko Customer Service Center Approved 2023-03-17 16:57:01

MT_90010061 Create a complaint 2023-03-17 15:45:15

从2022年9月开始，一直要求德璞出金，我的账户不但后台封了，而且资金都被抹掉，没有办法之下，只能到香港德璞办公室要个说法，但负责人拒不见面，完全不与协商，我已经被逼上绝路，吸血鬼德璞平台，还我本金

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