Unable to withdraw nothing
FG_90000662
published in 2023-02-08 13:20:15
| [Complaint number]: | 9318 |
| [Complaint object]: | [DBEX] |
| [Requirements]： | Immediate withdrawal |
| [Amount involved]: | 0.0$ |
| [Complaint progress]: | In the processing |
Contacted the broker DBEX
I have 240,000.00, in DBEX I wanted to withdraw some money but it keep saying you need to trade your transaction volume which is 240,000.00 more before you withdraw money. there is no o e to help or no documentation on how there platform works. can you please get me more information why I’m not withdrawing my own money that I deposited? I don’t want to trade on that platform all I want is get my money back. please help!
Although FxGecko is not a market supervision department, it is not binding on the foreign exchange platform, but when more and more people know about FxGecko, more and more people leave their complaints records on FxGecko , more and more people go to FxGecko to check before consumption, then FxGecko will be more and more valued by foreign exchange platforms, so as to actively deal with the above complaints.
Of course, some foreign exchange platforms can no longer operate by themselves, delaying refunds, no matter how foreign exchange investors complain on FxGecko, the foreign exchange platform will not have any feedback. But the more people complain, the more they can remind other foreign exchange investors not to be deceived.
Forex complaint black platform is on FxGecko. FxGecko, a complaint and rights protection platform that safeguards foreign exchange rights and actively fights for the weak.
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5comment
please do not use DBEX it is an absolute scam! you don’t get a penny back! they are the biggest evil scammers!
is DBEX real do they have number for customer care. the chat response is not helpful and they respond after a day or two.
DBEX is asking to put more money so I offset the transaction and take my money out? has anyone had such a problem. who do I need to report on this scam? can anyone share their experiance?
DBEX is a scam. Stop putting more money into it!
FxGecko recommends you to immediately save all evidence such as all trades, money transfer records, their website/company information, wallet addresses, all your correspondence with them...
You can then report the scam and ask for help from the following.
1. Your local police.
2. The exchange where you bought the cryptocurrency (e.g. Binance, Coinbase Wallet, Crypto.com, etc.)
3. The bank or credit card company you used to transfer the money.
4. FBI via IC3.
https://www.ic3.gov/Home/ComplaintChoice/default.aspx/
In addition, FxGecko warns you to be wary of "recovery companies" that promise to help you get your money back, especially if you have to pay a fee in advance, which is a "recovery scam".
Convince your DBEX contact that you will put more money in, but only after withdrawing money to prove that everything is OK, and then taking the money and leaving.
Firstly, DBEX is a scam and you will hardly get your money back from the scammers. The scammers will only use more tactics to scam you for more money.
Secondly, your best option now is to report the scam to law enforcement as soon as possible.
FxGecko recommends you to immediately save all evidence such as all trades, money transfer records, their website/company information, wallet addresses, all your correspondence with them...
You can then report the scam and ask for help from the following.
1. Your local police.
2. The exchange where you bought the cryptocurrency (e.g. Binance, Coinbase Wallet, Crypto.com, etc.)
3. The bank or credit card company you used to transfer the money.
4.FBI via IC3.
https://www.ic3.gov/Home/ComplaintChoice/default.aspx/
Finally, be wary of online hackers or "recovery companies" that claim to help you get your money back, especially if you have to pay in advance, which is a "recovery scam".