unable to withdraw my money
[Complaint number]: | 9314 |
[Complaint object]: | [DBEX] |
[Requirements]: | Immediate withdrawal |
[Amount involved]: | 0.0$ |
[Complaint progress]: | In the processing |
Contacted the broker DBEX
unable to withdraw my own funds.
The help service is very poor! it took almost a day to get in satisfactory response from the chat. Not enough information on how the system works or no helpful support at all. I really want to withdraw all my money but when I request the message is as shown in the picture.
I transferred money to DBEX using crypto.com. I traded a couple of time in the platform with the help of the person who promised to train me. I made some money but every time I made money he tells me to raise the funds. I didn’t have more funds so I said I would like to withdraw. however the system gives me a message to trade more and Cabot releas me a penny from my own fund I. DBEX.
Although FxGecko is not a market supervision department, it is not binding on the foreign exchange platform, but when more and more people know about FxGecko, more and more people leave their complaints records on FxGecko , more and more people go to FxGecko to check before consumption, then FxGecko will be more and more valued by foreign exchange platforms, so as to actively deal with the above complaints.
Of course, some foreign exchange platforms can no longer operate by themselves, delaying refunds, no matter how foreign exchange investors complain on FxGecko, the foreign exchange platform will not have any feedback. But the more people complain, the more they can remind other foreign exchange investors not to be deceived.
Forex complaint black platform is on FxGecko. FxGecko, a complaint and rights protection platform that safeguards foreign exchange rights and actively fights for the weak.
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Hello, FxGecko has sent your complaint to DBEX and is waiting for their response.
FxGecko reminds you that any trading platform that asks you to deposit, pay taxes, margin or other fees first in order to withdraw your funds is a scam. Stop putting more money into it!
FxGecko recommends you to immediately save all evidence such as all trades, money transfer records, their website/company information, wallet addresses, all your correspondence with them...
You can then report the scam and ask for help from the following.
1. Your local police or lawyer.
2. The exchange where you bought the cryptocurrency (e.g. Binance, Coinbase Wallet, Crypto.com, etc.)
3. The bank or credit card company you used to transfer the money.
4.FBI via IC3.
https://www.ic3.gov/Home/ComplaintChoice/default.aspx/
In addition, FxGecko warns you to be wary of "recovery companies" that promise to help you get your money back, especially if you have to pay a fee in advance, which is a "recovery scam".