etoro退出后损失巨大

anonymous

published in 2020-12-08 22:26:15

[Complaint number]:	6059
[Complaint object]:	[e投睿eToro]
[Requirements]：	赔偿损失
[Amount involved]:	12000.0$
[Complaint progress]:	Resolved

anonymous Confirm completion 2020-12-25 13:45:45

e投睿eToro Reply 2020-12-15 14:18:23

Your request has been received and is being reviewed by our support staff.

FxGecko Customer Service Center Waiting for the broker to process 2020-12-09 08:33:53

Contacted the broker e投睿eToro

FxGecko Customer Service Center Approved 2020-12-09 08:33:50

anonymous Create a complaint 2020-12-08 22:26:15

作为一家受监管的公司，eToro的政策遵循某些要求，这些要求可能会不时更改或更新。不幸的是，由于法规方面的原因，我们将很快停止在您所在国家/地区提供服务。
在此过程中，您帐户中的所有未平仓头寸必须不迟于2021年1月18日关闭。
此外，请注意，自2020年12月17日起，您的帐户将受到以下限制：

无法开设新头寸无法进行
额外的存款

重要的是要注意，您仍然可以管理任何活跃账户您的帐户中的头寸在2020年12月17日至2021年1月18日之间
这些限制将适用30天，并且在18/01/2021时，帐户中任何未平仓头寸都将在关闭时以您的可用市场汇率代表您关闭。这些头寸的剩余资金将退还到您的帐户余额中，然后使用您用来存入资金的付款方式从那里将其退还给您。
我们想澄清的是，您可以通过在平台上执行正常的提款程序，在18/01/2021之前的任何时间提款剩余的资金。请注意，所有提款费将被免除。

对于给您带来的不便，我们深表歉意，并感谢您对此事的理解。

如有任何疑问，请与客户服务部联系。

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