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【外汇平台】嘉盛平台，强行平掉对冲仓，导致爆仓

anonymous

published in 2019-05-05 18:27:17

[Complaint number]:	2132
[Complaint object]:	[嘉盛集团FOREX.com]
[Requirements]：	经纪商赔偿交易损失
[Amount involved]:	0.0$
[Complaint progress]:	Replied

嘉盛集团FOREX.com Reply 2019-05-23 14:30:53

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FxGecko Customer Service Center Waiting for the broker to process 2019-05-22 16:14:14

Contacted the broker 嘉盛集团FOREX.com

FxGecko Customer Service Center Approved 2019-05-14 10:35:35

anonymous Create a complaint 2019-05-05 18:27:17

陈述一下我现在账户爆仓的通过：如附图所示
首要，订单21975701和21973077、21973399这三单黄金是对冲的，5手买涨，5手买跌，而且我没有设置止损止盈，也没有追寻止损，中心理论亏损是631.5美元左右，在安全事故发作之前，！！！！！！！！！！！！可是！！！！！！！！！为什么渠道体系会强行把我的单平仓！！！！！这和行情波动大没有关系，本来便是对冲单，便是渠道服务器的问题！！！！！！！！！！
订单21993985、21991075和21994628这三单英镑也是相同的问题，0.4手买涨，0.4手买跌，也没有设置止损止盈，也没有追寻止损，渠道也是相同，强行把我的对冲单平仓！！！！
问题更明显的是订单22001993，当时非农数据公布前一分钟，我在1366.00的价位挂的Sell Stop单，然后设置止损价位为1367.00，而且设置100点的追寻止损！！！！！可是！！！！！实践成交价位却彻底不是这样，如附图所示，成交价跑到了1363.73，止损价位跑到1360.58，平仓价为1369.19！！！！！！
这彻底不符合交易规则！！！！再怎么说，依照这个单，假设我的止损价位为1360.58，也是应该在这个位置平仓，怎么可能跑到1369.19，空单要设置止损，肯定是在市价的上方，这彻底不符合规则！！！！！
打电话给客服，都是敷衍了事，一听到是这样的问题，立刻显得极不耐烦。。。。
希望嘉盛能给我一个合理的解释，并对我账户不合理的丢失进行补偿。。。

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