恶意滑点强平单子

该轮到我了！

published in 2023-11-24 13:36:18

[Complaint number]:	10060
[Complaint object]:	[富拓FXTM]
[Requirements]：	赔偿损失,退还本金,全额退款
[Amount involved]:	3000.0$
[Complaint progress]:	Replied

该轮到我了！ Supplementary complaint 2023-11-29 09:35:45

解决个屁，你管不回邮件冷处理就叫解决了？一分不赔就叫解决了？

富拓FXTM Reply 2023-11-27 09:50:41

您好，
关于您2023年11月24日邮件< ban8.com.cn-客户投诉(11.24) >中提及的客户查询事宜，我们已成功在第一时间帮助此客户解决了相关问题。
再次感谢您一直以来作为富拓品牌与客户之间的“桥梁”，期待在未来继续与您携手，更好地与客户交流沟通，为客户带来最佳体验。
此致，
FXTM富拓团队

FxGecko Customer Service Center Waiting for the broker to process 2023-11-24 14:09:56

Contacted the broker 富拓FXTM

FxGecko Customer Service Center Approved 2023-11-24 14:09:54

该轮到我了！ Create a complaint 2023-11-24 13:36:18

我是做超短线的当时我在黄金1957附近下了0.9手空单本来就是打算拿两三个点或者几分钟左右就走当时行情1分钟走势图我截图保留了他们把我的单子强平在一个市场不存在的价格1958.92，当时行情最高点只到1958.76。然后5分钟内就快速下跌到1955附近，我有理由怀疑平台知道行情即将下跌提前把我单子强平掉这单本该是挣200美金左右的但变成亏损165美金一来回算赔了360多反馈给平台后就给我发了张图和一段话，意思就是：没错当时行情最高价就是1958.76 但我们就是可以把你的单子强平在1958.92 这是正常的我们是没错的。先不说我当时账户还有不少余额可不可以强平我的单子。就你们强平我单子的行为完全打乱了我的节奏和心态导致后续操作变形引发的其他亏损我都没说什么，还有你们为啥能理直气壮的告诉我，强平在一个当时市场没有的价格是正确的哪怕是给我强平在1958.76最高价，只要市场有这个价能看到我都认了。但你们偏偏整出个没有的价格把我单子强平了。本来一直信任你们平台 5年多了从没换过，但经过这一次我对你们的行为和不负责的态度深感失望！

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