FxGecko reminds investment enthusiasts that choosing a platform that is regulated by reliable regulatory agencies is crucial. Understanding the historical background of the platform, researching the trading conditions provided by the platform, trading software, and customer service are all essential processes.
Before choosing a foreign exchange platform for investment, it is essential to conduct sufficient research and investigation in order to better obtain investment security and a better trading experience. (More Forex complaint)
The recent complaint made by investors through the FxGecko APP alleges that the black platform Exness deliberately prevented deposits, leading to margin calls.
The complainant revealed: Exness is a black platform. I have been trading on Exness for nearly a year. Every time I need to deposit funds, the platform is always unavailable for deposits, and customer service cannot be reached. After multiple occurrences, I asked customer service about it, and they said it was due to congestion in the channels. In December of last year, Exness once again experienced issues with deposits being unable to be made, and customer service ignored my inquiries. My account balance of $5,551 was once again wiped out due to the inability to deposit funds. After communicating with customer service through multiple channels, they always said they were handling it, but in the end, they only offered to compensate me with a few dozen dollars. The worst part is that even that small amount of compensation never arrived, but instead, my account was closed, and they refused to compensate me.
About Exness
Founder of Exness
Exness Group was founded in 2008 by a group of like-minded financial and information technology professionals.
Stable development
Exness Group has developed rapidly in the past few years and has now become an industry leader. As of December 2018, our client's monthly trading volume has reached $348.4 billion, with over 50342 active traders worldwide. At present, Exness Group not only offers over 120 financial products and the best order execution in the industry, but also provides ultra small spreads for major currency pairs.
Proactive and enterprising
The long-term success of Exness Group relies on continuous improvement, which in turn relies on improving trading conditions in a systematic manner. Our business is highly customer-centric, so optimizing service quality is our top priority.
Exness, Display 8 regulatory licenses on the FxGecko app. The regulatory status of the UK FCA MM market maker license, Cyprus CySEC MM market maker license, Kenya CMA foreign exchange license, and South Africa FSCA foreign exchange license held is under supervision; The regulatory status of FinaCom Financial Services License, Curacao CBCS Securities License, and Seychelles FSA Securities License by the Financial Commission is over limit operation; The regulatory status of BVIFSC's foreign exchange license in the British Virgin Islands is offshore supervision.
FxGecko risk warning: 242 Exness monitoring alerts. Pay attention to early warning!
Exness, The FxGecko app has a score of 8.7. Although it has a high rating, investors are advised to choose carefully because a high rating on FxGecko does not mean the platform has no problems. Investors are advised to choose carefully!
