Can't withdraw money
[Complaint number]: | 9239 |
[Complaint object]: | [DBEX] |
[Requirements]: | Won't let me withdraw money |
[Amount involved]: | 0.0$ |
[Complaint progress]: | 处理中 |
Contacted the broker DBEX
I tried to withdraw money, however it showed that it failed to verify. I contacted support, but they were no help and said I would have to pay a fee. When I tried to pay the fee they said that the time limit to pay the fee was over and I would have to pay a fee every time I want to withdraw. They also threated to freeze my account.
Although FxGecko is not a market supervision department, it is not binding on the foreign exchange platform, but when more and more people know about FxGecko, more and more people leave their complaints records on FxGecko , more and more people go to FxGecko to check before consumption, then FxGecko will be more and more valued by foreign exchange platforms, so as to actively deal with the above complaints.
Of course, some foreign exchange platforms can no longer operate by themselves, delaying refunds, no matter how foreign exchange investors complain on FxGecko, the foreign exchange platform will not have any feedback. But the more people complain, the more they can remind other foreign exchange investors not to be deceived.
Forex complaint black platform is on FxGecko. FxGecko, a complaint and rights protection platform that safeguards foreign exchange rights and actively fights for the weak.
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2comment
same thing happened to me DBEX is a scam. you don’t get your money out at all. I have lost big time!! sad no one can do anything about them!
Hello, FxGecko has sent your complaint to DBEX and is waiting for their response.
FxGecko reminds you that any trading platform that asks you to pay a fee in advance to withdraw your funds is a scam. Do not pay any fees to them!
FxGecko recommends you to immediately save all evidence such as all tradest, money transfer records, their website information, wallet addresses, all your correspondence with them...
You can then report the scam and ask for help from the following.
1. Your local police or lawyer.
2. The exchange where you bought the cryptocurrency (e.g. Binance, Coinbase Wallet, Crypto.com, etc.)
3. The bank or credit card company you used to transfer the money.
4.FBI via IC3.
https://www.ic3.gov/Home/ComplaintChoice/default.aspx/
In addition, FxGecko warns you to be wary of "recovery companies" that promise to help you get your money back, especially if you have to pay a fee in advance, which is a "recovery scam".