盈利被扣,一家人支持平台反被坑

[Complaint number]: 7331
[Complaint object]: [汇胜AximTrade]
[Requirements]: 全额退款
[Amount involved]: 2653.0$
[Complaint progress]: 处理中
FxGecko Customer Service Center Waiting for the broker to process 2021-12-08 15:36:39

Contacted the broker 汇胜AximTrade

FxGecko Customer Service Center Approved 2021-12-08 15:36:37
MT_90000375 Create a complaint 2021-12-08 15:25:17

本人胡x敏,交易账号2133085026。由于我丈夫廖先生(代理号2133083397)之前通过考察,告诉我AXIM这个平台不错,所以我们一起开了代理和交易账户,期间平台发邮件过来,说注册地址相同,说要分离ib,我们也配合完成,平台也发邮件成功验证了账户。但后来我交易,当盈利了86.4美元的时候,突然平台强行平仓了我所有的交易单,并且扣除了我86.4美元的盈利,问平台原因,他就说我跟代理注册地址相同,违反规则。试问当初我配合你们完成验证,你们平台说没问题我才交易,现在才盈利了86.4美元,就说我们有问题,要扣除利润,是违规,试问平台有去证明过我们有问题吗?我跟丈夫住在一起,注册用一个电脑很平常吧,平台没有取证就单方面扣除利润,这是什么样的霸王条款,86.4美元都输不起?还有就是我们的亲戚廖小姐(交易账户2133088001),经我们推荐开了一个AXIM,在有交易在的情况下,就是在我们家查了一下官方的邮件,就说她违规,说是第三方共享账户,扣了她330.79美元利润。我真的无语,我们一家人支持他们平台,就是曾经开户,浏览官网,用过一台电脑,就克扣利润,这样的平台太黑了,平台的负责人难道没有亲人朋友的吗?大家一起在电脑上处理问题或者借用电脑太平常了吧?这样就成了克扣理由,一点都不合理。我要求平台退回给我和廖素玲86.4美元和330.79美元的利润,如果平台对我们关系有质疑,我可以出示我们的结婚证或者其他证件、照片,如有欺骗,我愿意承担一切责任,我只希望平台不要搞这些只能亏损不能盈利的小动作,还我一个公道

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comment

2comment

  • MT_90000375 Published in 2021-12-14 10:41:53

    平台到现在都没有回复,没有处理,这个平台就是这样对待客户?完全当客户是韭菜

  • MT_81729260 Published in 2021-12-09 09:45:33

    有幸进过这个平台的客服群,一堆说盈利就滑几百点和卡盘的,客服也没给过满意的答复,一个多月群就凉了,平台客服都不见了,群主成follow me的了,我还以为这平台跑路了,谁知道还在背地里收割韭菜……

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