德璞资本处理问题不积极,沟通困难!

[Complaint number]: 10510
[Complaint object]: [DooPrime]
[Requirements]: 赔偿损失,改善服务
[Amount involved]: 0.0$
[Complaint progress]: 已回复
MT_90009959 Supplementary complaint 2024-05-16 17:47:11

从去年2013年开始,德璞资本一直拒绝解决问题,客服一直说转达客服经理联系我,但是从没有联系过我!平台纵容代理虚假宣传,代客操盘,造成客户损失,之前还说会协助解决问题!

DooPrime Reply 2024-05-13 17:45:17

您好,

已转达给相关部门协助跟进。

FxGecko Customer Service Center Waiting for the broker to process 2024-05-11 08:10:09

Contacted the broker DooPrime

FxGecko Customer Service Center Approved 2024-05-11 08:10:07
MT_90009959 Create a complaint 2024-05-10 20:08:05

本人受到德璞资本代理商虚假宣传,并代客操盘导致损失5万多元,此前还能跟客户经理沟通,客服电话也能打的通,之后给他们发邮件,在网站发工单,拨打电话,一直说会安排客户经理与我联系,到目前一直没有结果,一直没有客户经理联系我解决问题!

Statement:
1. The above content only represents the complainant and does not represent the position of FxGecko;
2. Without authorization, any reprinting of this platform case is prohibited, and offenders will be investigated for legal responsibility.To protect rights, go to FxGecko>
To protect rights, go to FxGecko
Although FxGecko is not a market supervision department, it is not binding on the foreign exchange platform, but when more and more people know about FxGecko, more and more people leave their complaints records on FxGecko , more and more people go to FxGecko to check before consumption, then FxGecko will be more and more valued by foreign exchange platforms, so as to actively deal with the above complaints.
Of course, some foreign exchange platforms can no longer operate by themselves, delaying refunds, no matter how foreign exchange investors complain on FxGecko, the foreign exchange platform will not have any feedback. But the more people complain, the more they can remind other foreign exchange investors not to be deceived.
Forex complaint black platform is on FxGecko. FxGecko, a complaint and rights protection platform that safeguards foreign exchange rights and actively fights for the weak.

comment

2comment

  • MT_90009959 Published in 2024-05-12 00:41:13

    是看不到还是看不清楚!

  • 心态崩了 Published in 2024-05-11 16:55:50

    截图看不到

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