withdrawal denied

[投诉编号]: 9420
[投诉对象]: [MogaFX]
[投诉诉求]: Immediate withdrawal
[涉诉金额]: 2200.0美元
[投诉进度]: 处理中
FxGecko消费者服务平台 商家处理中 2023-04-01 17:01:58

已分配商家 MogaFX

FxGecko消费者服务平台 审核通过 2023-04-01 17:01:56
FG_90000007 发起投诉 2023-04-01 06:08:31

monthly statement shows my balance of around 2300 USD. they modified my account form so that i can’t enter a withdrawal amount anymore. customer support doesn’t react of course.

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1.以上内容仅代表投诉者本人,不代表FxGecko立场;
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评论

2条评论

  • Fxgecko 发布于2023-04-03 11:23:41

    Hello, FxGecko has sent your complaint issue to MogaFX and is waiting for their response.

    FxGecko recommends that you keep evidence of all your trading records, deposit and withdrawal records, their company information, your correspondence with them, etc.

    If they still fail to resolve your withdrawal problem, you can submit a complaint against MogaFX to the following regulatory bodies:

    1.Australian Securities and Investments Commission (ASIC)
    https://asic.gov.au/about-asic/contact-us/how-to-complain/

    2.Financial Markets Authority - New Zealand (FMA)
    https://www.fma.govt.nz/contact/

  • FG_90000007 发布于2023-04-01 06:10:15

    Upload of screenshots didn’t work properly

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