TRI拓利无端封停账号无法出金

[Complaint number]: 9377
[Complaint object]: [澳联国际NCE]
[Requirements]: 退还账户本金50余万元
[Amount involved]: 500000.0$
[Complaint progress]: In the processing
MT_90021161 Supplementary complaint 2023-05-16 16:33:19

都过去大半年了,NCE方面也不给回复,我又联系不上拓利,我该如何解决这个问题呢

FxGecko Customer Service Center Waiting for the broker to process 2023-03-15 10:34:58

Contacted the broker 澳联国际NCE

FxGecko Customer Service Center Approved 2023-03-15 10:34:56
MT_90021161 Create a complaint 2023-03-15 10:13:10

1. 本人有3个账户,账号1:870645 账号2:873833 账号3:884886 ,在拓利这个外汇平台开户了有接近5年,这期间亏损了不少钱.
2. 2022年9月份拓利TRI这个平台和澳联国际NCE平台合并之际,本人这3个账户就被限制交易,至今已有半年时间。
3. 拓利未合并到NCE之前,我的账户一直正常出入金,合并之际,无端限制我的账号,也没有任何人通知我。
4. 本人没有任何违规操作,拓利在没有任何理由的情况下说我违规了,如今申诉无门,我的本金也未退还给我。
5. 当时与客户经理协商了很多次之后,客户经理说拓利会在1-3个月以内退还本金,但是直到现在,拓利也没将本金退给我。
6. 本人已经多次反馈了,2022年11月份,NCE官方邮件告知会尽快退还但是至今没有一个明确的答复。 本人3个账户里的本金接近7万美金,拓利至今没有给出任何回复。

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