平台私自恶意止损订单!

[Complaint number]: 8840
[Complaint object]: [澳汇AUS GLOBAL]
[Requirements]: 退还本金
[Amount involved]: 23000.0$
[Complaint progress]: Replied
澳汇AUS GLOBAL Reply 2022-09-06 13:42:29

关于客户的问题,我司已进行详细核查,AUSFOREX 不会操作客户订单且报价来自银行原始报价,客户账户订单 209***29、209***10、209***10 为非农行情时触发止损价位滑点成交,此系市场正常状况,在市场行情波动下,我们从不保证没有任何滑点现象发生,也不确定滑点范围大小,市场不确定因素多,点差会扩大也会有滑点发生,流动性紧缺无法保证按照止盈止损成交。我们非常重视每一位合作伙伴,本着正确面对市场的角度衷心希望客户能在未来的时间挽回损失。同时关于客户的问题我们已发送邮件至客户邮箱做出解释并协助客户解决问题。

FxGecko Customer Service Center Waiting for the broker to process 2022-09-03 17:03:16

Contacted the broker 澳汇AUS GLOBAL

FxGecko Customer Service Center Approved 2022-09-03 17:03:14
MT_82566907 Create a complaint 2022-09-03 15:42:01

设置的止损位1711,结果在1716.38才被止损,而且更加搞笑的是,当时单子止损之后,价格最高到达1714.80,并没有到达1716.38这个价位,市场所有平台也没到过这个指数!,而且连续三个订单都被平台这样平仓!!
要求退还3676.79美元入金!!

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1comment

  • MT_90004679 Published in 2022-09-05 14:20:51

    朋友的单子也这样,我发现澳汇是个坑人的平台。而且出金一个月还没到。

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